Check voucher balance Frequently Asked Questions See our frequently asked questions below to find out all you need to know about Holiday Gift Vouchers and how to redeem them at our various holiday providers. See your gift card balance and transaction history. However, if we assign the Terms and Conditions, the Terms and Conditions will remain substantially the same unless you are notified. Enter the gift voucher code and PIN number below to check the voucher balance. We may assign these Terms and conditions at any time without notice to you.Thomas Cook reserved the right to refuse, cancel or hold gift cards and order for suspected fraud, for cards mistakelnly issued in an incorrect denomination or for other violations of gift card policies.Then spend on any ecommerce website using the 16-digit card number, the Valid Thru date, and the 3-digit security code. Register your card for secure online payments at. Gift card cannot be used to purchase other gift cards. Swipe your card along the payment terminal card reader and sign for your purchase.Thomas Cook is not responsible if a Gift Card is lost, stolen, destroyed or used without permission.Gift cards can't be replaced if lost or stolen without proper proof of purchase.Or you can check your balance by visiting the card issuer’s site and entering your card’s 16-digit number and security code. Typically, you’ll find a toll-free number you can call to discover your balance. Refunds for orders paid with a gift card are applied to the gift card. Start by looking at the back of your gift card.Thomas Cook Gift cards can't be returned or cancelled after purchase.Gift card balance can be check online or calling us on our toll free number.Once a card is purchased the user can quickly check their balance at anytime on-line at. To check your available balance and recent activity, click here to open the balance checker and enter the card number shown on the back of your gift card. Gift card is valid for one year and not more from the date of activation. All participating merchants have the LVECC Gift Card sign posted.If your order total exceeds the amount on your gift card, another card can be used up to a total of 3 cards. After entering your gift card during checkout, the balance will immediately be deducted from the order total.Thomas Cook gift cards are redeemable only on Domestic Holidays, Flights, Hotels at any Thomas Cook branch or Purchase of foreign exchange (Personal & Tour cost.) Visa and Insurance services are not allowed through gift card.
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