![]() ![]() I appreciate you for coming back to the thread to add further details about your concern. I've also added this article for your reference: Install QuickBooks Desktop. If you haven't had your QuickBooks Desktop installer, you can use this link to download your QuickBooks version: Download QuickBooks Desktop. Phone support is available from Monday through Friday from 9 AM to 6 PM, and Chat support is accessible from Monday until Friday from 8 AM to 8 PM local time. If you're still having trouble finding your license number, I'd suggest reaching out to our QuickBooks Desktop Support . You can toggle by business email or phone number used when the product license was purchase. The QuickBooks License Lookup tools are the second choice. Look for QuickBooks in the Product & Services link.To begin, you can log in to the Customer Account Management Portal(CAMPS) Site. You can find your QuickBooks Desktop license number in two ways. I'm here to help you get your license number so you can install QuickBooks Desktop, NickB4. Perhaps Quickbooks should consider removing the requirement to register for versions no longer supported to allow people access to their licensed copies should they need. Are they only active during the stated hours? I have used the link proved to contact support but the buttons do not work for Call Us and Message Us (Tried two browsers). Please advise how I can open my company file without purchasing or installing trial software. I was able to do this but unfortunately had to perform a clean install of my computer and now I can't.Īs I understand it I require a Validation Code but have been unable to get a find a functioning link or phone number for customer services I have no requirement for any accounts software currently so no need to purchase or load trial versions especially if they re incapable of opening an older versions file.Īll I wish to do is open my licensed copy of Quickbooks 2016 Premier to retrieve my data. I understand that my version is discontinued and no longer supported. Don't hesitate to get back to us if you need further assistance in restoring your file. I'll keep an eye out for your response. I'm sure that an agent would be happy to assist you with any questions that you have. Type in a short description of your concern, then Continue.Select QuickBooks Desktop Help from the Help menu.Should you prefer to speak to someone over the Phone or Chat, follow the instructions below: Double-click the QuickBooks icon to open the application.Ĭheck out this article for your reference: Install QuickBooks Desktop.The Applications folder opens automatically. Drag the QuickBooks icon to the Applications folder.Double-click the downloaded installer The QuickBooks installation window opens automatically.Open the QuickBooks.exe file you downloaded.Click the link for the QuickBooks Desktop edition you'd like to install.Go to this link: Download a trial of QuickBooks Desktop.Keep in mind that you're unable to recover a company file that is lower than the current edition. Once done, you can now start installing the latest trial version of QuickBooks Mac. ![]() However, before installing the QuickBooks trial version, ensure that the system meets the proper configurations to run the QuickBooks smoothly. If you're interested, you may try the 30-day trial of the latest QuickBooks Desktop version. Thank you for sharing the steps you've taken in resolving the issue, Desktop 2016 is already discontinued and no longer supported . You might want to consider upgrading your QuickBooks Desktop so you can continue running your business processing. ![]()
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